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Verification Policy

Last reviewed: September 2026

Our goal is to make the information on hostel listings easier to evaluate. A “verified” or “trusted” signal should explain what was checked rather than imply that a property is guaranteed to be suitable.

1. Property and listing checks

Depending on the property and information available to our team, checks may include the listing's photographs, contact information, address, amenities, pricing information or other submitted details. The exact status is shown on the property page.

2. Institute-level trust

Some properties have a separate institute relationship recorded in our system. When present, the page can show an institute-level trust or ownership signal. This is different from a basic property/listing check.

3. What a verification signal does not mean

4. Keeping information current

Hostel operators can update listing information. Students should confirm rent, deposit, mess charges, electricity, room availability, rules and facilities directly with the property before making a payment.

Before you pay: visit the hostel where possible, inspect the actual room, ask for the complete cost, and keep a written record of the terms agreed with the property.